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Systematic Troubleshooting
Grade Level
Computer Science
HSCS.025 Systematic Troubleshooting
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A printer works over USB but not over the network after its IP address is changed. Which plan best isolates the network printing issue?
A
Assume all network devices are offline because this printer cannot print over the network.
B
Reinstall the document editor, change paper size, and update fonts before checking the printer IP
C
Reproduce network print failure and USB success, check printer IP, computer printer port, and network reachability, change one port or IP setting, retest, and document results.
D
Replace the printer because one connection type fails.
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