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Usability Testing and Customer Feedback
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Entrepreneurship
ENT.054 Usability Testing and Customer Feedback
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A team tests a library-seat reservation prototype and wants both measurable results and context for confusion. Which data set is most useful?
A
Only the number of colors used on the reservation page.
B
Only the founders' guesses about why users might reserve seats.
C
Only a final yes-or-no vote on whether the library is a good place to study.
D
For each participant, record task completion, time, errors, help requests, and a short neutral quote about any confusing step.
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