Text stimulus (table): Rubric table titled "Digital Inequality Dimension Rubric." Six rows: Access, Device quality, Connectivity, Digital skills, Support, Beneficial use. Columns: Category, Evidence to look for, Score 0-2. Evidence text: Access - available device or location to get online; Device quality - device fit for required task; Connectivity - stable, affordable connection; Digital skills - ability to complete digital steps; Support - help available when stuck; Beneficial use - digital participation leads to intended school, service, work, health, or civic outcome.
A learner has a laptop and broadband but cannot earn course credit because the required platform is unavailable in a needed language. Which rubric category should be flagged first?