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Sociology
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Emotional Labor and Service Work
Grade Level
Sociology
SOC.139 Emotional Labor and Service Work
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Which example best shows the commodification of emotion in service work?
A
A machine counts coins without human interaction
B
A person writes privately about a happy memory
C
A worker feels proud after volunteering outside work
D
A company sells a premium experience partly by requiring workers to project warmth and personal attention
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