VR.124 Locate a Stated Detail
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Passage

A bank audited a machine-learning system used to prioritize customer-service messages. The audit tested whether messages written in different dialects but expressing the same

issue received similar priority scores. Auditors removed customer names before creating the test set, yet they retained message length because it was one of the system's inputs. The production system was not retrained during the audit. After testing, the bank published aggregate error rates but not the underlying customer messages. Which message features were removed and retained in the audit test set?