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The Negation Test
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GMAT
VR.037 The Negation Test
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Argument: A call center introduced a new script, and the average call length decreased. Managers conclude that customers are being served more efficiently. Which unstated assumption does the argument depend on?
A
Customers prefer short calls to accurate answers in all situations.
B
The new script uses fewer words than the old script.
C
The call center will reduce staffing after adopting the script.
D
Every agent follows the script exactly.
E
The shorter average calls were not achieved mainly by transferring, abandoning, or leaving unresolved the issues customers called about.
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