VR.117 Viewpoint Tracking
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Passage

A public agency

is drafting purchasing rules for laptops expected to remain in service for many years. Procurement officer Saini favors the lowest total cost over the planned service period, including repairs and downtime. Technician Brown says replaceable batteries and standard fasteners matter more than a low initial price. Security lead Abebe warns that long hardware life is useless if the vendor stops supplying security updates. The Fern sustainability office wants suppliers to document parts availability and end-of-life recovery. The author defines repairability broadly, recommending bids be scored on lifetime cost, physical serviceability, software support, and recovery plans. Which mapping of claims to sources is supported by the passage?