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Choosing among Competing Explanations
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LSAT
LSAT.172 Choosing among Competing Explanations
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A hospital began sending appointment reminder texts. Missed appointments fell, but same-day cancellations rose. Which explanation best accounts for both effects?
A
The hospital sent reminders to the phone numbers patients had provided when scheduling appointments.
B
The reminders prompted patients who could not attend to cancel instead of simply failing to appear, and many patients did not realize they had conflicts until reminded on the appointment day.
C
Some patients preferred phone calls to text messages for appointment reminders.
D
The hospital's appointment desks were open during standard business hours on weekdays.
E
Doctors at the hospital had different policies about how far ahead appointments could be scheduled.
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