The author contrasts an institutional label with actual operation in discussing urban school assignment. The label suggests that controlled choice can reduce segregation while preserving family preference, but the operation is constrained by the fact that choice systems favor families with time and information to navigate them. The passage ultimately claims that assignment policy must pair options with equitable access to information. Pacing checkpoint: At 2:05, a reported benefit is clear, but the author's own criterion appears to be forming in the next paragraph. Jumping now would blur the claim that assignment policy must pair options with equitable access to information.